Merchant Knowledge Base
Yes, you will receive an email showing the customer has finished signing the Email Invoice.
Sat, 8 Apr, 2017 at 2:07 AM
No, once your customer signs the Recurring Invoice they have agreed to your terms. There is no need to sign again when each payment comes due. One signature ...
Sat, 8 Apr, 2017 at 2:10 AM
1. Go to REPORT on the menu bar. 2. Choose CHECK REPORT, the first on the drop-down list. 3. Put in the check dates you are looking for and click on the SEAR...
Sat, 8 Apr, 2017 at 2:13 AM
When we verify checks electronically there are many reasons for our system to give a Thumbs Down (Not Good). CLICK HERE for more information. If t...
Wed, 24 Apr, 2019 at 4:08 PM
Green.Money does not dictate holds by financial institutions. If your bank is placing a hold on your check deposit please contact their customer support to f...
Sat, 8 Apr, 2017 at 11:59 PM
To Cancel a Pending Check follow these instructions: 1. Log into your account. 2. Go to CHECKS on the menu bar. 3. Click on CHECK SEARCH. 4. Enter the in...
Sun, 9 Apr, 2017 at 12:06 AM
To Edit a Check it must be a check that has NOT PROCESSED yet. To edit an unprocessed check in your account follow these instructions: 1. Log into your mer...
Sun, 9 Apr, 2017 at 12:34 AM
To issue a refund on a Check you have processed follow these instructions: 1. Log into your merchant account at Green.Money. 2. Go to CHECKS on the ...
Sun, 9 Apr, 2017 at 1:04 AM
1. Log into your merchant account at Green.Money. 2. Go to INVOICES on the menu bar. 3. Click on CLOSED INVOICES.
Sun, 9 Apr, 2017 at 10:25 PM
***EXTREMELY IMPORTANT NOTE AT BOTTOM - PLEASE READ CAREFULLY*** 1. Log into your merchant account at Green.Money. 2. Go to CHECKS on the menu bar. ...
Sun, 9 Apr, 2017 at 11:30 PM