FAQ

Do you have a phone number?
If you would like to speak with a live representative of Green, please give us a call at 404-891-1450 or send and email to Support@Green.Money!
Fri, 23 Nov, 2018 at 1:50 PM
How Do I Sign Up?
Thank you for your interest in Green. We are a check processor that provides deposit solutions for businesses across all business types. To open an account,...
Fri, 23 Nov, 2018 at 2:03 PM
I filled out an application and need to edit it
If you would like to edit any part of your Green application, please contact us via email at Support@Green.Money.
Fri, 23 Nov, 2018 at 2:04 PM
How do I find the email linked to my account?
You can find and change the email address on file for your Green account right from your Green portal. In order to find this account information, please see...
Fri, 23 Nov, 2018 at 2:09 PM
What should I do if I can't access my email?
If you no longer have access to the email address on file, you will need to contact Support@Green.Money. In your email, please provide a detailed explanation...
Mon, 26 Nov, 2018 at 1:43 PM
I cannot log into my account and it's saying I need to call customer service, what's the best number for that issue?
If you would like to speak with a live representative of Green, please give us a call at 404-891-1450 or send and email to Support@Green.Money!
Mon, 26 Nov, 2018 at 1:46 PM
How do I make a Prepaid Payment?
Please see the following instructions on making a deposit into your Green account CLICK HERE or go to https://www.green.money/prepaid.  The password for th...
Mon, 17 Dec, 2018 at 4:29 PM
Mobile Application
At this time, Green does not have a mobile application. In order to log into your Green portal, please go to https://greenbyphone.com/login.aspx.
Mon, 31 Dec, 2018 at 10:52 AM
Invalid Phone Number: 999-999-9999
There are multiple reasons why you would receive the 'Invalid Phone Number: 999-999-9999' error message. To start, please ensure you are not using a ...
Mon, 31 Dec, 2018 at 11:30 AM
API Questions/Issues
If you have already received your API credentials and have any questions, you will need to submit a support ticket by emailing us at Support@Green.Money. M...
Mon, 31 Dec, 2018 at 1:35 PM